Who has access to the CSTE HIV-STI-OOJ Contact Board?  

Access is granted by invitation and managed by the users of a jurisdiction’s contact board.  

What is the process for obtaining access to the CSTE HIV-STI-OOJ Contact Board? 

Current users can log in using their username and password (or they can request a password reset if they’ve forgotten their password). Once logged in, users can navigate to “My Jurisdiction” in the top menu. From there, they can access the “Contact Board Members” table and click “Add New Record” to invite someone to join the contact board. This action will trigger a system-generated email to the invited individual, prompting them to join the contact board. 

Who is responsible for updating the contact board for my jurisdiction? 

Jurisdictions are responsible for maintaining their contact list and details about OOJ activities. To ensure this information remains current, monthly reviews are encouraged. 

How do I update my jurisdiction’s contact board? 

Users can review and autonomously update the contact information for their jurisdiction’s contact board by navigating to “My Jurisdiction” in the top menu: 

• The “My Jurisdiction” section allows users to view and update their jurisdiction’s contact board and OOJ activities.  

• “My Jurisdiction” contains three editable tables of information: Jurisdiction/Agency Information, Contact Board Members, and Jurisdiction OOJ Activities. 

• Current users can invite staff to join the CSTE HIV-STI-OOJ Contact Board by adding them to the Contact Board Members table. When adding users, please specify their role(s) in HIV and/or STI programs. Each user must have at least one designated role, but they can hold multiple roles in both HIV and STI programs.  

• If a Contact Board Member holds a specific OOJ role, please update the Jurisdiction OOJ Activities table accordingly. Note: Only Contact Board Members can be added to the Jurisdiction OOJ Activities table. Therefore, you must first add OOJ POCs to the Contact Board Members table before designating their OOJ responsibilities in the OOJ Activities table. 

I tried adding a new contact to “My Jurisdiction” and was unsuccessful. What am I doing wrong? 

To successfully add a new contact board member, there are data entry rules:

• • First Name is required 
  • Last Name is required 
  • Email is required.  Please be aware that you cannot add a person if their email address is already associated with another individual on the contact board. 
  • HIV Role(s): At least one role must be selected. 
  • STI Role(s): At least one role must be selected.  

If you adhere to the data entry rules specified above and continue to have technical issues, please submit a support ticket.  

What is the difference between the “Contact Board” and “My Jurisdiction” menu options? 

“Contact Board” allows all users of the CSTE HIV-STI-OOJ Contact Board to view, filter, and download contact board and OOJ information for any jurisdiction. “My Jurisdiction” is the section where users can update their own jurisdiction’s contact board. 

What information is available in the “Contact Board” section of the top menu? 

A user should navigate to “Contact Board” if they want to view/download contact board member and the OOJ activities and point(s) of contact for a jurisdiction. The “Contact Board” contains the following components: 

• Select Jurisdiction: Use this filter to choose either a specific jurisdiction or all jurisdictions. This filter affects the entire page, updating the remaining tables and any exported files to display data based on your selection.

• Jurisdiction Details: This table contains the agency name, address, and main phone line. 

• Contact Details: This table includes all users of the CSTE HIV-STI-OOJ Contact Board. Once a user is added to a jurisdiction’s contact board in “My Jurisdiction,” they will appear here. Use this table to see which health department staff in jurisdictions have key roles in HIV and STI surveillance.  

• OOJ Jurisdiction Details: This table describes OOJ activities and designated jurisdiction points of contact (POCs) for pertinent infections. Jurisdictions should use this table to conduct OOJ activities.   

What information is available in the “My Jurisdiction” section of the top menu? 

Each jurisdiction’s contact board features three tables in “My Jurisdiction,” each serving a unique purpose. The tables included in “My Jurisdiction” are as follows: 

• Jurisdiction/Agency Information: General details about your jurisdiction or agency. 

• Contact Board Members: A list of all users in your jurisdiction’s contact board. Use this table to identify health department staff who play key roles in HIV and STI surveillance, specifying their respective roles. 

• Jurisdiction OOJ Activities: This table outlines your jurisdiction’s OOJ activities and designates points of contact (POCs) for relevant infections. Only individuals listed in the Contact Board Members table can be added as POCs in the Jurisdiction OOJ Activities table. Therefore, you must first add OOJ POCs to the Contact Board Members table before assigning their OOJ responsibilities in the OOJ Activities table. 

What is the purpose of the “Settings” section of the top menu? 

You can update your password or delete your account in “Settings.

How do I request help? 

Please submit a help ticket request by navigating to the “Help” section of the top menu and following the instructions.  

Where can I find a jurisdiction’s OOJ protocols and point(s) of contact? 

Navigate to “Contact Board” on the top menu, select jurisdiction, and scroll down to “OOJ Jurisdiction Details.” 

How do you define the OOJ activities? 

• HIV CIDR: is a comprehensive, one-time data quality initiative to identify and resolve historical duplicate HIV case reports across jurisdiction 

• HIV Cluster Detection and Response: identifies networks and communities experiencing rapid HIV transmission, including both undiagnosed or newly diagnosed individuals and those who could benefit from prevention services 

• HIV Data to Care: is a process to identify individuals with HIV not engaged in care by matching surveillance, pharmacy, and clinic data to link them to appropriate medical and social services, supporting the HIV Care Continuum 

• HIV MMP: collects HIV data through interviews and medical record reviews to gather detailed information on demographics, HIV care and treatment, behaviors, service needs, and clinical outcomes 

• HIV RIDR: is regular data quality initiative to identify and resolve new potential duplicate HIV case reports across states 

• Partner services: OP interview is when Jurisdiction A requests that Jurisdiction B conduct an Original Patient partner services interview for someone who lives in Jurisdiction B 

• Partner services: partner/contact follow up is when Jurisdiction A has elicited partners or contacts to an infection that live in Jurisdiction B. Jurisdiction A will identify the POC that is named for Partner services: partner/contact follow up for Jurisdiction B, and send them the partner/contact 

• Partner services: social contacts/associates follow up same as above, except Jurisdiction A is sending social contact or associates that live in Jurisdiction B for follow up 

• Provider follow up is requested when a person lives in Jurisdiction A, but tests positive in Jurisdiction B. Jurisdiction A communicates with the POC in Jurisdiction B that does Provider follow up, and asks them to work with the facility where the person tested and ascertain basic case information (symptoms, reason for visit, treatment, pregnancy status) 

• Reactors and case reports (also referred to as ‘morbidity’) is when a person lives in Jurisdiction A, but tests positive in Jurisdiction B. Jurisdiction B will send the positive report to the to the POC in Jurisdiction A that received Reactors and case reports 

• Record search is when Jurisdiction A believes a person has records in Jurisdiction B. Jurisdiction A will request a Record search from the POC listed in the table for Jurisdiction B.